Building a Digital Experience Foundation to Last
What is a Digital Experience
Your digital experience could make or break the interaction you have with customers. Therefore, it's important to build a digital experience foundation to last. In addition, your overall success in a competitive and fast-paced market is also affected. Since the start of the pandemic, client's expectations have changed. Therefore, businesses have been forced to either kick-start or, indeed, extend their digital transformation processes.
Furthermore, in order to build a digital experience foundation which lasts, business owners must have a solid baseline to work from. Likewise, it needs to provide a structure that is designed to last well after these current difficult times.
For example, social media is now one of the most used forms of communication when it comes to business, marketing and advertising. For instance, if a company is not across the board on their social media platforms, especially medium to large businesses, it could mean they are missing out on some high-value clientele.
As a result, not only could this lead to loss on a grand scale, it could also contribute to a reputation of being 'old-school' and not up-to-date with the latest trends. To clarify, ten years ago, this would not have affected a business. However, times have changed dramatically, especially in the last few years. Therefore, it's more important than ever to evolve with the times.
Where Do You Stand?
Whether you’re just starting your digital transformation journey or ready to advance to the next level, it's important to know where you stand on the digital experience scale.
For instance, as individual businesses struggle to stand out, both on an online scale and with their existing clients, it's those who are delivering personalised digital experiences that are winning over the top clients.
In other words, clients expect a lot from their digital experience these days - they want real-time and fast access to answers to issues they're having with technology, as well as information and interaction with a business at their fingertips.
Ensure your Business Evolves with Digital Transformation
Consequently, in order to ensure your business keeps up to date with their digital transformation journey, as well as your client's digital experience, it's a necessity to move with the times. In short, your analytics figures will help you to efficiently tailor the experience for each visitor. To clarify, how would you expect to know what works best for your clients if you weren't aware of the content they enjoy seeing?
In addition, we can help transform your business into a digitally-based organisation, using our state-of-the-art and cloud-based technology. Certainly, this process streamlines your manual processes and frees up your time for more important tasks.
Therefore, to kickstart your digital transformation, we have outlined 5 simple steps to begin and maintain the process. In addition, rest assured that we will be with you every step of the way. To sum up, you can view these 5 steps, as well as more information on digital transformation, by clicking here.
Automates the renewal and review dates for each of your documents and sends notification to the document owner
You all-in-one system for training, inductions, professional development, competencies, surveys and compliance
The key to document management is automation. Once a document is captured, it should work for you. It should be there when you need it and it should be accessible to those who need it when they need it.
Benefits of dita Documents
Automate the process of renewal, storage and distribution throughout your business or organisation
Increase document security with permission controls and audit trails for each document
Improve your business’s legislative compliance in one easy step by streamlining the creation of your important business documents
Benefits of dita Learning
One system for all training, inductions, professional development, competencies, surveys and compliance tracking
Create ease for your everyday workflow by assigning tasks to employees, individuals or groups of staff
Increase staff opportunities and incentives by expanding their skill-set through learning pathways
Find out about ASCTA's Digital Transformation Journey
ASCTA partnered with dita Solutions in 2017 to execute their Digital Transformation Journey.
The Mission: To design an enterprise-wide, fully automated training and development product that transforms the organisation’s end-to-end processes.
Special Guest: Sally McKitrick - ASCTA
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