Minimise Human Error
Human Error can easily occur in any situation, and in any industry. But you can also easily decrease the risks with simple planning and preparation. In order to minimise human error, one must equip themselves with a set of skills. It’s also important to focus on maximising productivity levels.
Here, we outline these steps, as well as how to ensure a speedy recovery in the event of an accident occurring. Including;
related ARTicles
Maximising Productivity to Minimise Human Error
Ensure your training is up to date
A business is only as strong as its weakest link and that weak link shouldn’t be your employees. Educating and training employees, tailored to their job-specific roles, is vital for improving workplace competency and will minimise human error. This is especially important for employees dealing with critical data and technology. In this case, consider developing criteria for employee certification, as well as testing employees on their knowledge.
The biggest obstacle to training for most companies is the cost of and time allocated to training. If you put a different lens on, you’ll see the ROI for training, when it prevents data loss, is huge.
Limit Access to Sensitive Systems
Mission critical data and technology that requires skilled labour to operate should be secure, and accessed by only well-trained employees. Develop a badge or sign-in restriction for systems that are sensitive to error. Reducing the access to these systems will reduce the likelihood of human error. Improving compliance is another route to take in order to avoid sensitive information being released to the public, and this can be done by ensuring your management process is up to date.
Build a Disaster Recovery Plan
Develop a strong recovery plan, where steps are taken to identify and mitigate potential risks, and minimise human error, can help to ensure that all of your employees are on the same page with regards to preventing (or quickly addressing) human error. Make sure that employees handling the most delicate systems read and understand the plan.
Test Your Disaster Recovery Plan
So many companies fail to actively test their Disaster Recovery plan. To put disaster into perspective, have employees run through simulated human error disasters. This practice will allow you to both test your DR plan to ensure effectiveness, and conduct a real-life simulation for employee training purposes. Additionally, testing your DR plan reiterates the importance of retaining data security business-wide.
Hold Refresher Courses to Help Minimise Human Error
It’s not enough to hope that employees retain the information provided to them in the above efforts. You should repeat these practices with all employees on an annual or semi-annual basis to ensure retention.
Repeated training sessions are also very important because policies and best practices may have changed based on current trends and technology. Always keep your training up to date by studying the latest best practices, or partner with a company who will provide detailed reporting of best practices in your industry.
Things to Remember
The most important thing to remember when it comes to human error is that if you don’t address a concern, the likelihood of error will increase. Communicating the policies and best practices to employees will help to create a conscientious workplace paradigm. The best scenario is when your employees start to educate and remind other employees of these policies and practices. Reducing human error is a group effort, and it starts with you.
Ready to get started?
Are you ready to maximise your organisation's productivity by minimising human error? Ensure your teams are properly trained, compliant, and kept up-to-date by managing all your training and compliance online in one system.