Blog

Consumer protection law is important for the efficient functioning of markets – it encourages consumers to shop with confidence and enables businesses to compete fairly without non-compliant businesses being rewarded for using underhanded or misleading tactics. Any business that provides goods and services to consumers needs to ensure the staff working in those businesses are […]

Everyone has a duty of care, a responsibility, to make sure that they and other people are safe in the workplace. It means that individuals should always act in the best interest of themselves and others, not act in a way that can result in harm to themselves and act in a way you are […]

Many of us may find it difficult to remember a time when conducting our work duties did not involve extensive use of email communications and the internet. Internet use has rapidly changed as interactive social media, such as Facebook, LinkedIn, and Twitter came to be. When employees engage in such internet social networking, the line […]

Consumers have become increasingly connected and are constantly sharing information online. They are researching, purchasing, and using online products and services, via any number of connected devices. They are also opting in to share their preferences as part of interactions on social media and search sites. All this customer data and personal information is being collected by device […]

A security awareness program is a way to ensure that everyone in your organisation has an appropriate level of knowledge about security, along with an appropriate sense of responsibility. With the recent reports from Prime Minister Scott Morrison on cyber attacks on businesses across Australia, now is an important time for businesses to readdress the importance of […]

Bullying used to be considered a ‘school yard’ activity, even a normal part of growing up. Today, it is a genuine concern in business. Workplace Bullying can happen to anyone, anywhere and at any time and often managers and businesses are unsure how to investigate and handle allegations of Workplace Bullying and Harassment. It’s imperative […]

Equal Employment Opportunity (EEO) is the principle that everyone can have equal access to employment opportunities based on merit, without fear of discrimination or harassment. EEO refers to the standard that all people, regardless of certain characteristics, have the right to receive fair treatment in the workplace. Equal Employment Opportunity standards are important to implement in […]

Workplace diversity is the term used for the workplace composed of employees with varying characteristics. Typically, most people associate diversity in the workplace with cultural awareness and multiculturalism. However, diversity extends further than just this and applies to diverse aspects including race, gender, ethnicity, age, physical ability, culture, language, religion, sexual orientation, and educational background. […]