COVID-19 has caused disruption to many aspects of life and has even put some businesses on hold. The new norm is forcing companies to think about their futures in a long-term capacity. It would be best practice to start new processes, eradicate the use of unsafe ones and to continue with measures such as social distancing, even after the crisis has ended. Although the future is uncertain, organisations have found it essential to reassess their goals and timelines for better, long-term decisions, and it is apparent what Chief Information Officer’s (CIO’s) are accelerating during COVID-19.
Most companies worldwide have made digital transformations to enhance their productivity. Those adapting to a new environment will succeed with the introduction of new digital technologies. The goal is to place businesses in a better position, during and after the pandemic in all aspects, including remote work and digital payments. The following information can help businesses adjust their plans towards acceleration during this crisis, as well as what CIO’s are accelerating during COVID-19.
Prepare to Work Remotely
COVID-19 has taught organisations the essence of a remote-ready workforce and flexibility. CIO of Net Health Jason James says that “a large workforce will embrace remote work rather than returning to traditional offices and office hours. Digital transformation looks to improve the experience of remote work. There is a shift from PBX phone systems to Unified Communications-as-a-Service (UCaaS) and Cloud Solutions.”
Organisations will improve security systems to protect data, since they will not be confined to corporate offices. VPN capability and speed improvement will ensure data encryption inflight and at rest. All systems accessing the environment will also be encrypted. CIOs will adjust traditional network monitoring all devices and locations for data protection and better control of the organization’s devices. Servpro CIO Jeff Fields says that “COVID-19 is catalyzing businesses to explore remote opportunities to impact the world with technologies.”
Optimisation of Digital Payments
Companies are automating AP systems to continue receiving, approving, and paying invoices within the payment terms. Companies are accelerating digital technologies by implementing purchase order modules for more visibility and control before the ordering processes. This is helping companies prepare for financial and economic implications ahead of time.
Online Education
While employees are adapting to working at home, students are also adapting to remote education. Although in-class experience is not replaceable, online education is becoming part of the school curriculum. There has been a remarkable success with online learning, making educational programs rethink the teaching models. Enrollment has increased with digital transformation as people are becoming familiar with technology such as zoom. Companies are focusing on transformative efforts on people and processes to stand out and adapt to new changes.
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